Privacy Policy

Introduction

At transcendentiora, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website transcendentiora.sbs and use our financial modeling services. We understand that trust is essential in the financial services industry, and we're committed to protecting your personal information.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services immediately.

Information We Collect

We collect information in several ways to provide you with the best possible service for your financial modeling needs:

How We Use Your Information

Your information helps us deliver exceptional financial modeling services. Here's how we use the data we collect:

• Provide and maintain our financial modeling platform and related services
• Process your learning program enrollments and track progress
• Send important updates about your account, service changes, and new features
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our platform and develop new features
• Ensure platform security and prevent unauthorized access
• Comply with legal obligations and regulatory requirements

Data Storage and Security

Protecting your financial data is our top priority. We implement multiple layers of security to safeguard your information:

All data transmission occurs over encrypted connections using SSL/TLS protocols. Your financial models and personal information are stored on secure servers with restricted access. We employ industry-standard encryption for data at rest and maintain regular security audits.

Our security measures include:

• 256-bit encryption for all data transmission and storage
• Multi-factor authentication for administrative access
• Regular security assessments and penetration testing
• Automated backup systems with geographic redundancy
• Staff training on data protection and privacy best practices

Data Sharing and Third Parties

We maintain strict control over your data and only share information when necessary for service delivery or legal compliance. Here's when we might share your information:

Service Providers: We work with trusted third-party service providers for hosting, analytics, and customer support. These providers are bound by confidentiality agreements and can only use your data for specified purposes.

Legal Requirements: We may disclose information if required by law, court order, or government request. We'll notify you of such requests unless prohibited by law.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We'll provide notice before your data is transferred and becomes subject to different privacy terms.

Your Rights and Choices

You have significant control over your personal information. As a user of our financial modeling platform, you can:

• Access: Request a copy of all personal information we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your account and associated data
• Portability: Export your financial models and data in standard formats
• Restriction: Limit how we process your information
• Objection: Object to certain types of data processing

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may ask for identity verification to protect your privacy.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Here's our retention schedule:

Account Information: Retained while your account is active and for 7 years after account closure for potential legal requirements.

Financial Models: Stored for the duration of your account plus 30 days after deletion request to allow for recovery.

Usage Data: Aggregated and anonymized usage statistics may be retained indefinitely for service improvement.

Communication Records: Customer support interactions are retained for 3 years for quality assurance and training purposes.

International Data Transfers

As a Canadian company, we primarily store and process data within Canada. However, some of our service providers may process data in other countries with adequate data protection standards. When we transfer data internationally, we ensure appropriate safeguards are in place.

We comply with applicable data protection laws including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and maintain appropriate cross-border data transfer agreements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your account email or by posting a notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Contact Information

For privacy-related questions or concerns, please contact our Privacy Officer directly. We're committed to addressing your concerns promptly and transparently.